SR-9 Renewed; Rockville to Zion National Park

Public Involvement and Support Services



The Utah Department of Transportation renewed State Route 9 (Zion Park Boulevard) in Springdale, Utah from the town of Rockville to the main gates of Zion National Park. The project reconstructed the roadway and added a storm drain system, bicycle lanes and wider sidewalks. Utilities were replaced or upgraded and power was put underground through the main village area. Springdale Town is a close-knit community with a diverse population of residents and business owners. With over 4.3 Million visitors a year, it was critical for the project to maintain traffic flow and keep businesses accessible while reconstructing SR-9.

SJ+A provided public involvement services to UDOT throughout the design and construction of this project. Design began in March 2016 and in partnership with Lochner Engineering, SJ+A facilitated three formal open houses, six informal informational meetings and presentations, and a Community Working Group that met twice a quarter to advise the team on town needs and interests while also sharing information about UDOT’s design process with the community.

The Point

Public Involvement, Event Planning and Support Services

Number of Lanes Added

Daily Users


SJ+A provided Public Involvement services to Utah County Constructors on  UDOT’s The Point project.

This project added lanes and rebuilt portions of I-15 in each direction from S.R. 92 to 12300 South, creating 6 lanes in each direction. The project also created a newly improved  interchange at 14600 South in Bluffdale.

Throughout the duration of the project, which stretched over the 2015 and 2016 construction seasons, SJ+A communicated closely with on-corridor stakeholders to ensure that they were up to date on project progress and any concerns regarding construction were discussed and resolved. SJ+A assisted the UDOT Communication team by providing real time construction information and access to the site so that could develop and implement the communication program.

South Davis Improvement Project

Public Involvement, Event Planning and Support Services


SJ+A led the Communication Management and Public Involvement program for UDOT’s I-15 South Davis Improvements project. This project added Express Lanes in both directions on I-15 between I-215 in North Salt Lake and Park Lane in Farmington.

The SJ+A team developed the overarching strategic and media communications plans, coordinated with UDOT and Design-Builder W.W. Clyde team members. We also worked directly with affected businesses and residents to keep them informed and up to date about major reconstruction affecting their main routes, accesses, and property.

This project involved significant face-to-face coordination as well as an ongoing strategic media campaign to communicate with the wide variety of affected stakeholders.

Communication techniques including emails describing upcoming impacts were sent out to over 1800 recipients each week. On the ground communication also played an integral part of our work. Over 20,000 flyers were distributed through the life of the project.

Residents / Commuters Impacted Each Day

Local Businesses Impacted


Public Involvement, Event Planning and Support Services

Number of Bridges Replaced

Interchanges Reconstructed


SJ+A provided Public Involvement services to UDOT for this project from 2009-2012 which renovated I-15 in Utah County to meet transportation demands through the year 2030.

The project added two lanes in each direction from Lehi Main Street to Spanish Fork Main Street,  extended the express lane in both directions from University Parkway in Orem to Spanish Fork, and rebuilt and reconfigured 10 freeway interchanges and replaced 55 aging bridges. 40-year concrete pavement was used along the entire corridor.

SJ+A staff managed public involvement for the northern-most segment of the project from Lehi to Pleasant Grove and the southern half of the project from Provo to Spanish Fork.

Our team provided information to affected stakeholders; resolved issues and concerns; developed and distributed informational materials to affected stakeholder groups; coordinated with affected municipalities, City Councils, Chambers of Commerce, and other interested or impacted groups; provided on-call response to stakeholder concerns; facilitated issue resolution with stakeholders and the project team; and issued weekly email construction updates to ensure that affected stakeholders are aware of construction impacts and progress.

Bangerter-Redwood Project

Public Involvement, Event Planning and Support Services


The Bangerter Highway and Redwood Road intersection is rated as the seventeenth busiest intersection in the state with 70,000 commuters passing through the busy intersection each day.

SJ+A team members provided Public Involvement services to Wadsworth Brothers Construction on this UDOT project. Our role as the Design-Build Liaison was to

  • Ensure that UDOT’s communication team had the correct construction and schedule information
  • Work directly with on-corridor stakeholders to notify them of construction impacts immediate to their properties
  • Provide access to UDOT team, elected officials, invited guests and other stakeholders for special events including girder placement and final concrete pouring activities.

As with most major Design-Build project, a variety of stakeholders were affected. We viewed this project as an opportunity for innovation and focused our coordination and outreach activities on commuters, residents and local businesses. SJ+A assisted UDOT’s communication team in reaching  project stakeholders with the following tactics.

  • Email updates
  • Door-to-door canvassing
  • Small group meetings
  • Meet the contractor and Irrigation Shareholder meetings
  • Graphics and animations
  • Elected officials walk-through event
  • Final media event

Interchange Users Each Day

Local Businesses Impacted

Need Public Involvement support? Send us a message or call us at 801.530.0933.

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700 East Safety Improvements Project

Public Involvement, Events, and Support Services


Since 2010, there have been nearly 600 accidents on 700 East in Sandy from 7400 South to 9400 South. The Utah Department of Transportation (UDOT) and Sandy City have partnered to repave this section of SR-71 and improve safety. The 700 East Safety Improvements project will add raised medians at current and future signalized intersections and bike lanes, as well as repave 700 East between 7400 South and 9400 South beginning in July or August 2017. Project features will increase safety for motorists, bicyclists and pedestrians by designating specific turn locations and thereby decreasing the number and severity of accidents mid-block.

  • Raised medians will be installed at current and future signalized intersections.
  • Bike lanes will provide a designated space for cyclists, increasing motorists’ awareness of where bikes are on the roadway.
  • On-street parking will be removed.

SJ+A has provided public involvement support to UDOT since the project Design began in Summer 2016. The addition of raised-medians was controversial for businesses, and the proposed changes in traffic patterns due to the medians also caused concern for residents in the area. SJ+A worked with UDOT and Sandy City to engage the public in conversations about how to reduce the high number of crashes in the area while maintaining acceptable access and traffic flow. This complex process resulted in a cooperative process whereby the project design was adapted and plans for future traffic studies and improvements have been made. SJ+A facilitated two formal open houses, developed and produced an educational video, met personally with affected stakeholders and created presentations for City Council.